Support
A question, a problem, a story that won’t open? Write to shadowlinkdigital@gmail.com. We reply within 3 working days. Please mention your phone model and, if possible, the story’s title: it saves a round trip.
Cancel the My Little Story + subscription
Cancellation is done in your store account, not in the app:
- iPhone / iPad: Settings → your name → Subscriptions → My Little Story → Cancel Subscription.
- Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions → My Little Story → Cancel.
The subscription stays active until the end of the paid period. Cancel at least 24 hours before it ends to avoid the next renewal.
I paid but nothing changed
Open Settings (grown-ups question) → My Little Story + → Restore purchases. Do the same after changing phones or reinstalling: the subscription, “No ads” and the slots come back. Check that you are signed in with the store account used for the purchase.
Refunds
Ask the store: reportaproblem.apple.com (Apple) or Google Play help.
FAQ
Do we need a connection? To discover new stories, yes. Stories of the day are prepared in advance over Wi-Fi, and treasure box stories can be read offline.
Why a padlock? The free plan gives each child one story of the day and one cloud story per day. Limits reset at midnight. The subscription lifts them.
Are the ads suitable? They are set up for children: non-personalised, rated for general audiences, never while reading. “No ads” (€1) or the subscription remove them.
The bedtime reminder doesn’t ring. Check that the app’s notifications are allowed in the phone settings and that Do Not Disturb isn’t blocking them.
Delete our data? Everything is on the phone: uninstalling the app erases it all. See the privacy policy.